3. Categories of cookies
| Category | Purpose | Consent |
|---|---|---|
| Strictly Necessary Cookies | Required for essential website functionality, security, authentication, account access, enrolment, shopping baskets and checkout processes. | These may be used without consent where legally permitted because they are necessary to provide a service you request. |
| Preference and Functional Cookies | Remember settings and choices such as language, interface preferences and other website functionality. | We will request consent or provide an appropriate means of objecting where required by law. |
| Analytics Cookies | Help us understand website traffic, page usage, navigation patterns and technical performance so that we can improve the website and learning experience. | We obtain consent unless our use qualifies for an applicable statistical-purpose exception under UK law. |
| Payment and Transaction Cookies | Support secure payments, fraud prevention and transaction processing when you purchase a course or service. | Cookies strictly necessary to complete a payment you request may operate without additional consent. Other cookies require consent where applicable. |
| Marketing Cookies | May be used to measure campaigns, understand how users arrived at our website or provide more relevant advertising. | These cookies are only activated after appropriate consent. |
| Third-Party Content Cookies | May be used when pages contain services supplied by other organisations, such as video, conferencing, payment or other interactive services. | Non-essential third-party cookies are only activated after consent where required. |
4. Strictly necessary cookies
These cookies help provide services that you specifically request and support the secure operation of Ashcroft Education.
They may be used for purposes including:
- authenticating registered students, tutors and administrators;
- keeping users securely signed in during a session;
- protecting the website against fraud, abuse and security threats;
- maintaining course enrolment, account and session information;
- remembering items or selections during purchasing and checkout;
- processing forms and user requests securely; and
- remembering your cookie privacy choices.
Because these cookies are necessary for core website functionality, disabling them through our cookie controls may not be possible. You may be able to block them through your browser, although some areas of the website may stop functioning correctly.
5. Analytics and website improvement
We may collect information about how visitors use Ashcroft Education, including pages visited, time spent on pages, navigation paths, browser or device type, referral source and technical performance information.
We use this information to understand how our website performs, identify usability problems and improve our courses, content and digital services.
Where analytics technologies identify, profile or track individual visitors, they will not be activated before the required consent has been obtained.
Where we rely on the UK statistical-purpose exception for limited analytics, the information will only be used for statistical purposes relating to improving the website or service, and users will be provided with a simple way to object.
6. Payment providers
When you purchase a course or another service, payment providers may use cookies or similar technologies to process your transaction, verify payment information, prevent fraud and maintain transaction security.
Ashcroft Education may offer payment methods including major debit or credit cards, PayPal and other available payment options.
When you select a third-party payment provider, that provider may process information according to its own privacy and cookie policies.
For example, if you choose PayPal, PayPal may place or access cookies required to authenticate you, process your transaction and protect against fraud.
7. Third-party services
Some functionality available through Ashcroft Education may be provided by third parties.
Depending on the features you use, these may include services relating to:
Payment processing, video or live teaching, embedded media, website analytics, security, communication tools and other learning-platform functionality.
Third-party providers may place cookies or access information on your device when you interact with their services.
Where consent is legally required, these services will only be activated after you have made the appropriate choice through our cookie consent system.
The specific third-party providers and cookies currently used on the website should be displayed within our cookie preference centre or cookie inventory.
9. Managing your cookie preferences
When you first visit Ashcroft Education, you may be shown a cookie notice allowing you to choose how optional cookies are used.
You can choose to accept optional cookies, reject optional cookies or customise individual categories.
You can change your preferences at any time using the Cookie Settings link in our site footer, or the button below.
Changing your preferences will not affect the lawfulness of any processing carried out before you changed your choice.
10. Browser controls
Most web browsers allow you to view, delete or block cookies through their settings.
You can normally configure your browser to block all cookies, block third-party cookies, delete cookies when you close your browser or notify you before a cookie is stored.
Blocking strictly necessary cookies may prevent certain parts of Ashcroft Education from working correctly, including account login, course access, enrolment and checkout functionality.
11. How long cookies remain on your device
Cookies may be either session cookies or persistent cookies.
Session cookies normally expire when you close your browser.
Persistent cookies remain on your device for a specified period or until you delete them.
The duration depends on the purpose of each cookie and the service that provides it. We aim to keep cookies only for as long as reasonably necessary for their stated purpose.
The specific duration of individual cookies should be available through our cookie preference centre.
12. Personal information and cookies
Some information collected through cookies may constitute personal data, particularly where it can be linked to an account, device, IP address or identifiable user.
Where cookies involve processing personal data, we process that information in accordance with applicable UK data protection legislation and our Privacy Policy.
Our Privacy Policy provides further information about how we collect, use, retain and protect personal information and explains your data protection rights.
13. Changes to this Cookie Policy
We may update this Cookie Policy when our website, technology, service providers or legal requirements change.
The latest version will always be published on this page. The "Last updated" date at the top of this policy shows when the policy was most recently revised.
Where a significant change affects the way we use optional cookies, we may ask you to review or renew your cookie preferences.
14. Contact us
If you have questions about this Cookie Policy or how Ashcroft Education uses cookies and similar technologies, please contact:
Ashcroft Education Ltd
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Email: support@ashcrofteducation.com
Website: ashcrofteducation.com
Ashcroft Education Ltd is registered in England and Wales. Company Number: 15531053.